May 17, 2016 by Myke Leatham

Close-up Of Person Hand Holding Mobile Phone With Home Security System

Do your homework before purchasing: 2016 top home security system reviews:

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Read about the AT&T Digital Life Security System reviews yourself: Not Good 🙁

Don’t even think about purchasing an AT&T Digital Life Security System.

An AT&T Digital Life Security System is an expensive JOKE and a purchase with them will push you to the very depths of your patience! You can quote me on this.

2/10/16 I paid for the digital life system at an AT&T store in College Station, TX. I waited a month to get it installed. They sent one person who was at my house for 9 hours on March 1, 2016 and he wasn’t able to completely finish the job. He didn’t bring all the equipment with him and explained that he would need to come back. The technician wanted to leave because it was after 9:00 PM but he showed me what the system was designed to do at 9:00 pm. the system was never fully operational. He and I together at my computer could not make out the physical features of a single person who came to the door or who walked across the front room. We even had the cameras down at chest level. The cameras were of such a poor quality that even the technician who installed them had to apologize about it. I called to cancel the service the very next day and it took weeks for them to come back to remove the cameras. They left holes in the house. They refused to reconnect my preexisting pre-wired door alarms and continued to bill me 2 months after cancellation. So my home was less secure after they left than when they came.

5-16-16 I was billed $46.26 for a monthly fee for the digital life system from AT&T. I called at 1:30 pm and at 3:10 pm the issue was still not resolved. Akita employee ID#AJ565V took the call, reviewed her records and informed me that their records indicated that they installed at my home on on Feb 10, 2016 and that it was removed on March 1st and that the account was canceled on March 8, 2016.

This information was totally incorrect and bogus.

The True Story: The system was actually purchased on Feb 10, 2016 partially installed on March 1. On 3-2-16 I called to have the system removed. On 3-4-16 I called again to have the system removed. On 3-7-16 I called the business department AGAIN about refunding me and to get my digital locks and 3 thermostats returned which they took. It’s been a nightmare and a total waste of time and extreme frustration. AT&T told me that they would NOT reconnect my pre-wired door alarms and that they would NOT fix the holes they drilled for the horrible cameras that didn’t work, and that they would NOT give me back the thermostats that they removed which were better than the ones they installed. The installer lost my front door digital lock that he removed.

3-7-16 I got disconnected after 2 hours of being transferred from department to department at AT&T. I called the credit card company to help expedite the termination.

So the security of my home was actually worse after the installer destroyed the pre-existing pre-wired door alarms .

5-16-16 I was billed $46.26 for a monthly fee for the digital life system from AT&T. I called at 1:pm and at 3:10 the issue was still not resolved with Akita employee ID#AJ565V who took the call and repeated many times, ‘Mam, I understand your frustration.’ 2:45 pm. I demanded to speak with her supervisor. Her supervisor, Erica ID#ET1591 in the billing department reread through my records and indicated at 3:15 pm that the issue had been resolved and the charge was now removed. This was the 3^rd time AT&T told me that the issue had been resolved. Billing department: 855-288-2727 op 2.

I’m just waiting for the next bill and incorrect information. AT&T billing department is that incompetent!

Save yourself….. DO NOT PURCHASE AN AT&T DIGITAL LIFE SECURITY SYSTEM .. EVER!

You’re welcome to provide my true evaluation and first hand experience of the AT&T Digital Life Security System to the world!

Thanks for your time.

Most Sincerely,

Myke Leatham, a more experienced consumer about security systems. Hopefully someone can learn from my mistake.

Brazos County Realty, LLC

Category: Blog

About Myke Leatham

I’m so glad you found me – your College Station and Bryan, TX real estate source! When you choose to buy or sell a home in College Station/Bryan, TX or other surrounding areas using our expert services, you will receive a free consultation to determine your needs, free listings, and free reports sent to you by email. These weekly reports will show you how hard the members of my team are working to accomplish your property goals, and we guarantee the best service and consultation you have ever experienced. You’ll find the best community information for the College Station, Texas region right here.

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Experience Counts: Broker/Owner of Brazos County Realty
Over 25 years of sales experience. With past ABR, GRI, CRS, & Epro designations.
Continuing education in real estate: Education is paramount in an ever changing industry like Real Estate. Myke has taken over 1000 hours of real estate specific courses which include but are not limited to: Residential Appraisal, Marketing, Law Contracts I & II, Finance, Residential Inspections, Principles and Practice, Law of Agency, Code of Ethics, Bankruptcy/Easements/Surveys/and Probate, Home Warranties, 1031 Exchanges and hundreds of hours of extensive real estate training.

Reputation: SALES LEADER since 1998; Top Producer 2000 through 2009. Listed among the top agents in the county. Consistently ranked among top realtors for total sales volume out of 900 realtors for commercial and residential real estate in the Bryan/College Station, TX area. When Myke represents buyers, she presents all viable options to her clients, including those properties that are not officially listed, but could be available for sale based on her inside information. Her expertise lies with investors and marketing homes of all price ranges in College Station/Bryan to local, national and global buyers, across all major media channels and through her extensive, personal network of contacts.

Myke is among the top 1% of all Realtors in North America!
She has earned the Designations of ABR (Accredited Buyers Representative), CRS(Certified Residential Specialist), GRI (Graduate of Realtors Institute)CHMS (Certified Home Marketing Specialist), and E-pro (Certified Internet Professional)
Fewer than 3% of all Realtors nationwide earn these certifications. They are not only a symbol of Myke’s commitment to this business, but these designations are your assurance of a skilled, trained real estate professional.

Myke is a consummate real estate professional who not only understands the art of deal-making, but also the art of relationships. She makes the process of buying and selling homes an uplifting and fun experience. She has a tremendous appreciation for Bryan and College Station, its rich history, and Texas A&M traditions having lived in the area for 25 years. Her knowledge of Bryan/College Station’s real estate market and market trends is unparalleled. Having been personally involved with clients through their remodeling, purchasing and selling processes, she knows intrinsic quality and value when she sees it. When she doesn’t see it she lets her clients know, without hesitation.
Myke’s proven track record and affiliations in the field of real estate demonstrates her high level of professionalism.

* High energy and enthusiasm
* Aggressive marketing
* Expert negotiating skills
* Ability to listen and ascertain customer’s desires and needs
* Fun to be with
* Internet savvy
* Because Myke is an experienced investor, she quickly helps her customers locate and define good business opportunities. No one likes the feeling of being ‘sold to’ so Myke provides as much information as possible to help you make the right decision.

Personal Commitment:
I am prepared to go the ‘Extra Mile’ for you, because I understand the financial and emotional significance of purchasing and selling your home. I will carefully listen to your desires and arrive at a workable plan. I believe sensitivity, listening, and service are important keys to success.
Whether you are buying or selling a home or you are just curious about your home’s market value, I’d be happy to provide my market expertise and intelectual property without obligation, or meet with you to evaluate your home for future reference. I want my customers to have a great time and enjoy the total process of purchasing or selling property. It gives me great pride when my customerspass my name on to their friends and family. I will continue to work hard to make sure critical information is available at www.AggieRealEstate.com and I invite all interested investors to search my site for cash flow opportunities. I will dedicate my time and talents to helping you achieve your goals. It is my goal to make your buying and selling experience extraordinary. Look closely and you’ll see how much I love meeting and working with people. You’ll experience the difference in working with an experienced and dedicated professional.

Personal information:
Michelle goes by ‘Myke’ and is the proud mother of 6 children – 3 girls and 3 boys. Her husband is David Leatham. They met at Brigham Young University. They have been married since 1977. David is a finance professor, and Associate Head over graduate studies in the Agricultural Economics Department at Texas A&M University, and speaks fluent Spanish. They have lived in College Station since 1983 and loved every minute of it. Myke loves to quilt, sing, swim, ‘sing’, bake bread, ‘sing,’ garden, ‘sing’, sell real estate, and ‘sing some more’ :-). Family, church, and real estate consume most of her time. Truth, honor, integrity, kindness, loyalty, gratitude, and service are very important words to her.

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Texas home sales, prices reach all-time high in 2015